I found this article on the BBC News website. Although it is not an article that I have written, it is now one that I no longer have to write. This discusses the effect of the class system on service in this country. It is something I see time and time again. Having worked in restaurants as well as high end fashion retail (where it is very customer service driven), I am aware of how positive the response to good service is. Here in Britain, we want good service, we love good service, but we don't know how to ask for it, or raise the issue when it is not present.
Please read: http://www.bbc.co.uk/news/magazine-12123463
This article relates to the television series, Michel Roux's 'service', which begins tonight on BBC2 at 8pm GMT.
A place where I lay down my own recipes for public consumption, write restaurant reviews and give opinion on new products or growing trends that involve food or drink. As an ex-chef and keen cook, I would eventually love to get into food writing full time. It isn't quite as fast paced as the kitchen and I'd get to see my family from time to time!
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